Amazonas, José Roberto, Ayyoub Akbari-Moghanjoughi, Germán Santos-Boada, and Josep Solé Pareta. “Service Level Agreements for Communication Networks: A Survey”. INFOCOMP Journal of Computer Science 18, no. 1 (June 27, 2019): 32–56. Accessed April 26, 2024. https://infocomp.dcc.ufla.br/index.php/infocomp/article/view/584.